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Are you a manufacturer or a trader of your machine?

We are true manufacturer of baler machine, we have our own technical team, R&D team, have many processing machines,we can have a video meeting to tour our factory, and also you are warmly welcome to visit our factory personally.

How about shipping fees for your machine?

The shipping fees are different, it depends on what kind of baler will you need and which destination port will arrive at, for small baler, will use LCL Shipment and the shipping fees will be lower; for big baler machine, will use full container, the fees will be higher, In a word, the shipping fees are different according to different destination port and different model of baler, will send you details shipping fees after checking with our forwarder, or you can check with your own forwarder.

How do you guarantee the safe and secure delivery of your machine?

We are committed to implementing standardized export sea freight packaging processes for exported machinery and equipment. This includes: protecting metal surfaces with VCI rust-proof material, initial wrapping with high-strength stretch film, and after packing, professional internal container securing and filling, along with sufficient desiccant to control humidity. Clear safety markings are used throughout the process to ensure proper handling at every stage of loading, unloading, and transportation, ultimately delivering the goods to you safely and intact.

How much would your machine, its installation, and training cost me?

The installation and training cost will not be so much, for some small baler, the machine will not be disassembled when shipping, so you just need to put it on the horizontal ground, connect to the power supply and add hydraulic oil, that is OK, for big baler, we will make good marks when disassembling when shipment, you just need to assemble the baler per marks, then install, operate and maintain the baler per user manual, that is OK, and let us know if you have any problems when installing, operating and maintaining.

What kind of service do you provide for your machine?

We provide pre-sale service, in-sale service and after-sale services, for pre-sale service, we will let you know details of the baler before order, and will let you know every details of baler manufacturing for in-sale service, provide installing, commissioning, debugging, testing and maintaining for the baler after arrived at your site.

What kind of payment method do you accept for your machine?

We offer secure and flexible payment terms to facilitate a smooth transaction. Our standard accepted methods are: T/T (Telegraphic Transfer/Bank Wire): This is the most common method. We typically structure it as follows: 30% down payment with the purchase order.70% balance payment before shipment; L/C (Letter of Credit) at Sight: We accept irrevocable Letters of Credit issued by a reputable bank. All charges are for the applicant's account.For established business partners, alternative arrangements such as a D/P (Documents against Payment) may be considered upon credit review. We will be pleased to discuss and specify the agreed-upon method in our Proforma Invoice for your convenience.

What are the power requirements for your machine?

For the power requirement of our baler machine, 3 phases power supply is necessary, and for thickness of wire, it depends on how many kw will the baler machine use, you need to prepare the wire per our engineer's suggestion.

What are all the skills required to operate a your machine manufactured by DerShan?

No need special skill even if you know nothing about the baler just read the user manual carefully before installing, debugging and operating the baler machine, and do step by step per the user manual, if you have any questions, feel free to contact with us any time, our technical teams will help you to solve any problems about the baler machine.

What are the service requirements for the your machine?

No need special requirements, just contact with our technical team, that is OK, we will get everything done according to your requirements.
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