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What is the electricity supply of your machine needed, single or three phase?

The electricity supply of the baler is 3 phases, for the voltage, we can customize the motor voltage per your local voltage.

What is the delivery time of your machine?

The delivery time of the baler is different according to different models, and also according to our production plan, any way, we will try our best to finish the machine as early as possible, and deliver the baler to your site on time.

What is warranty term of the your machine?

Within the guarantee period, in the event of any malfunction caused by the quality of the commodity, we provide free components for replacement. Wear parts are exclusive from this warranty. We also provide technical support for the whole lifespan of the machine.

What is lead time of your machine?

The lead time is various according to different models, generally speaking, it is approx. 30 days, and will be longer with bigger models, and shorter with small models, we will work overtime if you need the baler machine urgently.

What is voltage of your machine?

For the voltage of the machine, no need to worry about that, we will customize the motor per your local voltage and frequency, and the important thing that the baler machine must need 3 phases electrical power supply.

What is warranty for your machine?

The baler machine is covered by a one-year warranty, excluding wear parts. During the warranty period, if any issues arise with key components of the baler, we will provide replacement parts free of charge. However, wear parts are not covered under the warranty. For the machine, we offer lifelong technical support and provide wear parts at cost price.

What is warranty time of the your machine?

The warranty time of the baler machine is 12 months normally, also can you can pay extra fees for more times such as 24 months or 36 months, within the warranty time, we are responsible for the baler machine except the spare parts.

What is trade term of your machine?

Trade term of the baler machine are FOB, CIF, CNF, these 3 terms, and it is flexible if you have any other terms for suggestion.

What is package of your machine?

Generally speaking, there are two packages of the machine, wooden package, and plastic films, wooden package is mainly for small machine with LCL shipment, and plastic films mainly for big machine with FCL shipment before loading into the container, and we can meet your special package requirement if you have any.
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